Privacy Policy

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Last updated: January 2026

DRJ Accountants Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Data Controller:
DRJ Accountants Limited
GF Suite 1, Block A Seaswan House, Phoenix Way, Swansea, West Glamorgan, SA7 9EQ, United Kingdom

The Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR) requires organisations that process personal data to meet certain legal obligations. We are a data controller within the meaning of the Act and we process personal data.

We are committed to complying with the requirements of the DPA and GDPR. As a result we confirm that personal information we process will only be held (or otherwise processed) to the extent necessary in order to provide the agreed professional services and for any other purpose specifically agreed.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at info@drj-accountants.com

2. The personal data we collect 

We may collect and process the following types of personal data:

Information you provide to us

• Name
• Business name
• Email address
• Telephone number
• Postal address
• Financial and accounting information necessary to deliver our services
• Information submitted via website forms, email, or telephone

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on the site

This information is collected using cookies and analytics tools (see Section 9).

3. How we use your personal information
We use your personal data only where legally permitted, including to:

• Provide accountancy, tax, advisory, payroll, and business support services
• Respond to enquiries and requests
• Manage client relationships
• Meet legal, regulatory, and professional obligations
• Improve our website, services, and client experience
• Send relevant business communications where consent has been provided

4. Lawful basis for processing

We process personal data under the following lawful bases as defined by UK GDPR:

• Contractual necessity – to provide agreed services
  Legal obligation – to comply with HMRC and regulatory requirements
• Legitimate interests – for business administration and service improvement
• Consent – for marketing communications where required

You may withdraw consent at any time.

5. Sharing Your Personal Data
We do not sell your personal data. We may share your data only where necessary with trusted third parties, including:

• HM Revenue & Customs (HMRC)
• Payroll providers
• Cloud accounting, document storage, and CRM software providers
• Professional advisers (legal or compliance)

All third parties are required to handle your data securely and in accordance with data protection law.

6. Data Security
We take appropriate technical and organisational measures to safeguard your personal data, including:

• Secure, password-protected systems
• Restricted access to personal data
• Staff confidentiality obligations

While we take all reasonable precautions, no system can be guaranteed to be completely secure. We will notify affected individuals and the relevant authorities of any data breach where legally required.

7. Data Retention
We retain personal data only for as long as necessary:

• Client records are retained in line with legal, regulatory, and HMRC requirements
• Enquiry data is retained only as long as needed to respond or follow up
• Marketing data is retained until consent is withdrawn or you unsubscribe
  

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (where applicable)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters in England and Wales.

9. Cookies

Our website uses cookies to help improve functionality and analyse performance. These may include:

• Essential cookies
• Analytics cookies

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Jurisdiction

This Privacy Policy is governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Any updates will be published on this page with a revised “Last updated” date.

13. Contact Us

DRJ Accountants Limited
GF Suite 1, Block A Seaswan House, Phoenix Way, Swansea, West Glamorgan, SA7 9EQ, United Kingdom
info@drj-accountants.com